Lithuanian institutions enhance security to prevent fraud with personal data

Lithuanian institutions are bolstering their security protocols to safeguard citizens' personal information against potential fraud. Agencies like "Sodra" (Social Insurance) and the State Tax Inspectorate (VMI) are employing advanced identification methods beyond simply requesting a personal code.

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The KID code can be obtained in two ways: by logging into your personal Sodra account or by visiting any Sodra office with an identity document. The client must protect the generated individual code as responsibly as other sensitive personal information.

"Sodra" utilizes a unique client identification code (KID), obtainable through personal accounts or in-person visits, which clients must protect diligently. Another method involves a registered phone number, requiring prior client consent for identification during calls. For more sensitive consultations, a questionnaire is used, with the personal code only serving to retrieve initial information before further personal questions are asked to confirm identity.

The State Tax Inspectorate (VMI) emphasizes that possessing personal data alone is insufficient for accessing confidential information or conducting transactions. Proper authentication is mandatory, and if a caller cannot be verified through established methods, only general information, such as tax rates or deadlines, will be provided. VMI continually refines its security measures.

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Therefore, simply knowing the personal code, part of it, the first name or surname when calling the VMI consultation line does not provide access to confidential information about the resident.

The Migration Department also confirms that personal information is not disclosed over the phone if a caller provides a personal code or part of it, limiting interactions to general consultations. The Lithuanian Banking Association (LBA) assures that personal code numbers alone are inadequate for identity verification in banking interactions, which involve multi-stage authentication processes. Financial fraudsters are noted to exploit current events to deceive individuals and steal money.

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Personal information is not provided in its call center if the caller dictates their personal code or part of it. Only general consultations that do not require personal identification are provided.