Lithuanian Post warns of scams pressuring 'act now'

Lithuanian Post is alerting the public to a persistent wave of scams targeting citizens' money and personal data. Scammers are impersonating postal service employees through SMS, emails, and phone calls, pressuring individuals to act quickly.

These fraudulent messages often claim issues with package delivery, incorrect addresses, or small fees required to prevent returns. They direct recipients to fake websites designed to mimic official postal or delivery company pages. There, victims are prompted to enter payment card details, personal identification numbers, or other sensitive information.

"Scammers constantly change their tactics and exploit people's trust in well-known brands," said Monika Sernovaitė, head of the Security and Prevention Department at Lithuanian Post. "When you receive an unexpected message or call, the most important thing is not to rush. Critically evaluate the information and verify its authenticity. Sometimes, a few seconds are enough to avoid financial losses or data theft."

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If someone, under the guise of Lithuanian Post, urges you to make a decision here and now, it is one of the clearest signals to be alarmed.

Lithuanian Post emphasizes that legitimate communications from the company or LP EXPRESS will not display a package number in SMS messages; instead, the sender will be listed as LPASTAS or LP_EXPRESS. The company never requests bank card or personal details via SMS. Payments for services are only possible through the official self-service portal. Officials also advise caution with phone calls where someone claiming to be from Lithuanian Post asks for login or personal data, as real employees do not request such information over the phone. Suspicious calls should be ended immediately.

Citizens who receive suspicious messages or calls are encouraged to report them to Lithuanian Post via email at prevencija@post.lt. The company informs the National Cyber Security Center and other relevant authorities about all incidents involving the misuse of its name.

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Scammers constantly change their tactics and exploit people's trust in well-known brands. When you receive an unexpected message or call, the most important thing is not to rush. Critically evaluate the information and verify its authenticity. Sometimes, a few seconds are enough to avoid financial losses or data theft.