Luxurious Zurich Pool Reopens Amidst Visitor Complaints

Zurich's Dolder public swimming pool has reopened after a 20 million Swiss franc renovation, transforming it into what is described as the city's most luxurious "Badi" (public bath). The facility now resembles a high-end resort, complete with a restaurant offering truffle fries and champagne. However, the opulent upgrade has drawn criticism from some visitors who cite long waiting times, high costs, and insufficient shade.

On a hot July afternoon, visitors experienced challenges. One father paid five francs for a sun umbrella, leaving a sneaker as collateral because his ID was locked in his locker. Two German tourists wandered into the exclusive champagne lounge, mistaking it for the mini-golf area. A mother struggled to find shade for her child, settling for a narrow strip between red-and-white barriers.

These barriers also cordon off a section of the children's pool, which is closed due to a defect. The sentiment among some patrons at the self-service restaurant was negative. One woman, a regular visitor for 30 years, called the renovated facility a "catastrophe," criticizing the expensive and unappetizing food. She reported waiting 45 minutes for ice cream, a wait another man estimated at an hour and a half.

The renovation, completed after two years, included upgrades to stairs, showers, changing rooms, and building envelopes. The city invested the 20 million francs despite not owning the facility; it belongs to Urs E. Schwarzenbach, the owner of the luxury hotel Dolder Grand. The pool, formerly known as the "Wellen- und Sonnenbad" (Wave and Sun Bath), now aims for an elevated experience, but the execution has left some guests feeling dissatisfied.

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It's a catastrophe.