Metro and Metrobus payment system will stabilize within hours, MiBus manager says

Panama’s Metro and MiBus payment system will be fully stabilized within hours, according to MiBus manager Carlos Sánchez Fábrega, after passengers experienced problems paying their fares.

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I sincerely apologize again to the users on behalf of the entire MiBus team, and not only MiBus, but also the Metro team and everyone involved in this matter.

Sánchez Fábrega said the incidents resulted from adjustment work on the network of card validators. He apologized to affected passengers on behalf of MiBus, the Metro and others involved in the system’s rollout.

“I sincerely apologize again to the users on behalf of the entire MiBus team, and not only MiBus, but also the Metro team and everyone involved in this matter,” he said. He asked passengers for patience and described the new system as one used in leading cities worldwide.

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This is a very good system. It will allow us to bring a great number of benefits to the operation of the card system.

“This is a very good system. It will allow us to bring a great number of benefits to the operation of the card system,” he said. Asked when passengers could expect the platform to operate without failures or delays at access points, Sánchez Fábrega replied: “Within hours.” He said the service should be calmer the following day, with further small adjustments made as the system operated.

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Within hours.