Microsoft restores email services after major global outage
Translated from German and summarized by DistantNews. Read the original for the full story.
At a glance
News
Official statement
Outcome reported
- A major outage disrupted Microsoft 365 and Outlook email services for millions of users worldwide on Monday evening.
- Users reported problems logging in and sending or receiving messages, with outage reports reaching tens of thousands on Downdetector.
- Microsoft attributed the disruption to a cloud infrastructure problem in Exchange Online that blocked access to servers.
Microsoft has begun restoring email services after a major outage left millions of users unable to access their accounts or exchange messages. The disruption affected both Microsoft 365 business customers and private Outlook users worldwide.
The problems continued for several hours on Monday evening. Reports on platforms such as Downdetector briefly climbed into the tens of thousands, reflecting the broad reach of the failure.
Microsoft said the cause was a problem in the cloud infrastructure supporting Exchange Online. An error in a central authentication and connectivity component blocked access to the company’s servers.
The company said the services had been repaired and would return gradually, bringing email access back to users in stages.
About this summary
Originally published by Der Spiegel in German. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.
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