Migrant centers face scrutiny over information access and movement restrictions

Lithuanian ombudsmen have identified significant issues within migrant reception centers, particularly concerning the provision of information and the restrictions on movement. During inspections at the Pabradė reception center and the Aliens Registration Center, officials found that many foreigners lacked clear information about their rights, obligations, and the procedures in place. The language barrier exacerbated these problems, with translation apps and other migrants often used for communication, especially for health and social services.

While the centers utilize digital tools like QR codes and an app called "InfoDesk App" for information dissemination, the ombudsmen noted that many foreigners were unaware of these resources. Some QR codes were non-functional or provided inconsistent information across different languages. The ombudsmen stressed that simply posting information is insufficient; practical explanations must be provided to each arriving individual.

"The right to information is one of the most important guarantees protecting individuals from arbitrary detention," stated Ombudsman Erika Leonaitė. "Without it, a person practically cannot defend their rights." The limited access to mobile phones and communication devices further restricts their ability to contact family, NGOs, or other support networks.

The inspections also revealed instances of excessively restrictive movement controls. Migrants in quarantine were confined to rooms without access to outdoor areas, and isolation periods sometimes exceeded 48 hours. Even those not in isolation reported spending only about an hour outdoors daily, contrary to internal regulations that allow for more extensive outdoor time. The ombudsmen concluded that group penalties are being imposed for violations, indicating a systemic issue in how rules are applied and communicated.