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🇲🇾 Malaysia /Disasters & Emergencies

Minister Orders Ticket Refunds After Volcanic Eruption

From Utusan Malaysia · () Malay

Translated from Malay and summarized by DistantNews. Read the original for the full story.

At a glance

News Official statement New plan
  • Indonesia’s Transport Minister Dudy Purwagandhi ordered airlines to uphold passenger rights after eight airports closed following the eruption of Mount Anak Krakatau.
  • Airlines must allow affected passengers to reschedule flights or receive refunds.

Indonesia’s transport minister has ordered all airlines to make refunds available to passengers affected by the closure of eight airports after the eruption of Mount Anak Krakatau.

Transport Minister Dudy Purwagandhi said airlines must protect the rights of passengers disrupted by the closures. They must make it easier for travelers to reschedule their flights or obtain refunds.

“We have conveyed that all airlines must facilitate passengers’ rights to reschedule their flights or obtain refunds,” Dudy said.

We have conveyed that all airlines must facilitate passengers’ rights to reschedule their flights or obtain refunds.

· Dudy PurwagandhiIndonesia’s transport minister described the measures airlines must provide to passengers affected by the airport closures.
About this summary

Originally published by Utusan Malaysia in Malay. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.

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