NCC ranks among top three federal agencies in public service reforms

The Nigerian Communications Commission (NCC) has achieved a significant recognition, being ranked among the top three performing federal agencies in the 2026 Public Service Reforms Performance Assessment. This evaluation, conducted by the Bureau of Public Service Reforms (BPSR), placed the NCC in third position, trailing only the Nigerian Investment Promotion Commission and the Nigerian Export Promotion Council.

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On behalf of the Board, Management and staff of the Nigerian Communications Commission, we thank the Bureau for these recognitions. For us at the NCC, this award acknowledges our ongoing reform efforts and underscores the need to sustain them.

The assessment meticulously reviewed various Ministries, Departments, and Agencies (MDAs) based on critical reform indicators. These included the Self-Assessment Tool, compliance with the Freedom of Information (FOI) Act, the Fiscal Transparency and Integrity Index, and the performance of official websites. The annual assessment serves to honor MDAs that have demonstrated excellence in executing public service reforms, thereby promoting transparency, accountability, and improving the overall delivery of services.

Engr. Abraham Oshadami, the Executive Commissioner for Technical Services, accepted the award on behalf of the NCC's Executive Vice Chairman and Chief Executive Officer, Dr. Aminu Maida. He described the recognition as a powerful affirmation of the Commission's unwavering commitment to institutional reforms. "For us at the NCC, this award acknowledges our ongoing reform efforts and underscores the need to sustain them," Oshadami stated.

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This recognition serves as a motivation to strengthen our commitment to service delivery. It also confirms that our reforms to improve transparency and accountability are gaining public acceptance and recognition.

Oshadami further elaborated that this accolade will serve as a potent motivator for the Commission to intensify its reform initiatives. The focus remains on enhancing service delivery and fortifying public trust in Nigeria's telecommunications sector. He noted that the recognition validates that their reforms, designed to boost transparency and accountability, are indeed gaining traction and public approval. For consumers of telecommunications services, this award underscores the NCC's persistent efforts to elevate service quality, transparency, and responsiveness across the industry, reinforcing the importance of maintaining high standards for a superior customer experience nationwide.

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For telecommunications consumers, this recognition reflects our continued commitment to improving service quality, transparency and responsiveness. It reinforces the importance of maintaining standards that support better customer experience and greater confidence in telecom services nationwide.