New Rules Enhance Air Passenger Rights on Baggage, Compensation, and Entitlements

A new agreement aims to bolster passenger rights in air travel, providing travelers with enhanced protections against flight cancellations, delays, and poor service. The updated regulations introduce clearer procedures for passengers seeking compensation and ensure greater transparency throughout the booking process.

Key provisions include the retention of compensation rights for flights delayed by three hours or more. Airlines will be obligated to provide passengers with explicit instructions on how to pursue these claims. Additionally, the agreement mandates that seat selection be free of charge for children under 14 when accompanied by an adult, ensuring families can sit together without incurring extra costs.

Transparency in pricing is another significant aspect of the new deal. Airlines must now display the final ticket price from the outset, eliminating hidden fees or last-minute charges. The regulations also enhance protections for vulnerable passengers, including pregnant individuals, people with disabilities, and those with reduced mobility. Specific compensation amounts are outlined for delays based on flight distance: 250 euros for distances up to 1,500 km, 400 euros for distances between 1,500 km and 3,500 km, and 600 euros for distances over 3,500 km. Airlines will also face stricter timelines for processing compensation claims, requiring them to inform passengers within four days of travel and respond to requests within 30 days.