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🇦🇹 Austria /Energy & Infrastructure

ÖBB Chief Apologizes on ZiB 2 for ‘Extremely Unpleasant’ Disruptions

From Der Standard · () German

Translated from German and summarized by DistantNews. Read the original for the full story.

At a glance

Interview Named sources Context piece
  • ÖBB chief Andreas Matthä apologized on ORF’s ZiB 2 for service failures and passenger frustration.
  • He said heat-related disruptions would continue to occur and that “100% availability” was an illusion.
  • Matthä also sought to counter criticism by saying ÖBB remained one of Europe’s top railways for punctuality.

Andreas Matthä returned to ORF’s ZiB 2 to address passenger anger over ÖBB’s repeated disruptions. In an interview with anchor Margit Laufer, the railway chief apologized for what he called “extremely unpleasant” failures.

Matthä said complete reliability was impossible. “100% availability would be an illusion,” he explained, adding that heat-related problems would continue to cause some disruptions.

100% availability would be an illusion.

· Andreas MatthäThe ÖBB chief explained why he said some disruptions, including heat-related failures, would remain unavoidable.

The interview also gave Matthä an opportunity to challenge the prevailing mood around the state railway. He said he wanted to correct the impression that ÖBB was broadly failing, arguing that the company remained “one of the top railways in Europe” for punctuality.

We are still one of the top railways in Europe when it comes to punctuality.

· Andreas MatthäHe sought to counter the negative public perception of ÖBB’s performance.
About this summary

Originally published by Der Standard in German. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.

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