Ombudsman checks services at West Jakarta Immigration after corruption sting

The Deputy Chairperson of the Ombudsman of the Republic of Indonesia, Rahmadi Indra Tektona, conducted a monitoring visit to the West Jakarta Immigration Office. This inspection followed the recent arrest of the office's head, Ronald Arman Abdullah, by the Corruption Eradication Commission (KPK).

“

This monitoring is carried out to ensure that immigration services continue to run effectively, professionally, transparently, and are free from maladministration practices.

Tektona stated that the visit's purpose was to guarantee that immigration services remain operational, effective, professional, and transparent, free from maladministration. He emphasized that public attention on the ongoing legal process should not compromise service quality or hinder citizens' rights to access necessary immigration services.

During the visit on Thursday, June 4, 2026, accompanied by Ombudsman member Syafrida R. Rasahan, Tektona observed the service areas, processes, and engaged with both immigration officers and the public. The monitoring is part of the Ombudsman's oversight function for public service delivery.

“

The situation that is currently a public concern should not reduce the quality of service nor hinder the fulfillment of the community's rights that require immigration services.

While the services were found to be functioning normally, the Ombudsman noted a potential risk concerning the use of third-party agents for processing applications, such as the Limited Stay Permit Card (KITAS). Syafrida advised the West Jakarta Immigration Office to strengthen verification and validation processes for these agents to prevent potential irregularities and maladministration, especially given the high-risk nature of foreign resident permits.

“

The use of agents in the process of applying for a stay permit needs to be accompanied by a strict verification mechanism. This is important to ensure that the acting party truly has legal authority from the applicant and to close the potential for irregularities, abuse of authority, or maladministration in the service process.