Over 3,000 damage claims due to poor roads in 5 years: 'Proof of link between damage and road is essential'

Flemish roads have been the source of significant damage claims over the past five years, with more than 3,000 cases filed between 2021 and 2025. These claims, lodged with the Agency for Roads and Traffic (AWV), highlight the ongoing issues with road maintenance across the region. The total amount paid out in compensation during this period reached over 2.3 million euros, though only about one-third of the submitted claims were ultimately approved.

Data reveals that 2024 saw a record number of claims, with 772 cases reported, particularly in the province of Antwerp. While the number decreased in 2025, the issue remains a concern. The primary culprits identified for awarded claims are potholes and road subsidence, demonstrating a direct impact of road surface quality on vehicle and cyclist safety.

To receive compensation, individuals must provide concrete evidence establishing a direct causal link between the damage sustained and the condition of the road. This often involves photographic proof, which the AWV then uses to assess the specific road section and any reported issues at the time of the incident. A legal review determines whether the claim is eligible for payment.

Katrien Kiekens, a spokesperson for AWV, acknowledged that while there is a downward trend in claims over the long term, vigilance is necessary. Preventing damage requires timely repairs and investment in preventive maintenance for regional roads and cycle paths. She also noted that Flanders is actively working to upgrade its road and cycling infrastructure, indicating a commitment to improving conditions despite the current challenges.