Panama Police Warn of Rising WhatsApp Account Theft Attempts

Panama's National Police have issued a stark warning regarding an alarming increase in attempts to hijack WhatsApp accounts. Cybercriminals are increasingly targeting users, aiming to gain unauthorized access and then impersonate the account holders to solicit money or sensitive information from their contacts.

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The scammers send false messages, fraudulent links, or request the six-digit verification code that the user receives by text message or phone call.

The Directorate of Judicial Investigation (DIJ), through its specialized Cybercrime Division, explained that these criminals primarily employ social engineering tactics. They send deceptive messages, malicious links, or directly request the six-digit verification code that users receive via text message or phone call. Once they obtain this code, they seize control of the account and begin contacting others, posing as the legitimate owner.

To combat this growing threat, the DIJ's Head of Cybercrime, Wladimir González, urged citizens to implement crucial security measures. Key recommendations include enabling WhatsApp's two-step verification feature, never sharing the six-digit verification code regardless of who requests it, avoiding links from unknown sources, and refraining from downloading unofficial applications. Additionally, users are advised to verify any money requests through a separate channel, even if they appear to come from a known contact, and to keep their phone's operating system and apps updated. Reporting suspicious numbers is also encouraged.

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Activate two-step verification from WhatsApp settings. Never share the six-digit verification code you receive by SMS or call, even if the requester claims to be a family member, friend, or supposed app representative.

The police emphasized that strengthening cybersecurity habits and maintaining a healthy skepticism towards unexpected messages are the most effective defenses against these fraudulent activities. They also reminded the public that reporting any suspected account compromise or attempted fraud is essential for enabling investigations.

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Verify any money request you receive via WhatsApp through another channel, even if it comes from a known contact.