Panama's Social Security Fund Lifts Mobile Phone Restrictions for Staff

Panama's Social Security Fund (CSS) has withdrawn a recent directive that imposed restrictions on mobile phone usage among its personnel. The memo, issued by the National Directorate of Accounting, had aimed to limit phone use during working hours.

In place of the strict limitations, the CSS is now calling for self-regulation, responsibility, and sound judgment from all its officials regarding their mobile device use. The institution emphasizes that this approach is crucial for guaranteeing the proper provision of services, maintaining the continuity of technical and administrative tasks, and ensuring prompt, quality service for insured members and the general public.

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exhorted all its officials to act with self-regulation, responsibility, and good judgment in the use of cell phones during working hours, in order to guarantee the adequate provision of services, the continuity of technical and administrative work, and timely and quality attention to the insured and users.

The CSS acknowledges the importance of balancing personal communication needs, especially for essential matters or emergencies, with the efficient fulfillment of institutional duties. The organization reaffirmed its commitment to operational efficiency, transparency, respect for its employees, and responsible public service.

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recognized the importance of maintaining a reasonable balance between attending to essential personal communications or force majeure situations, and the efficient fulfillment of institutional responsibilities.