Passengers Queue for Refunds After Anak Krakatau Ash Closes Soekarno-Hatta Airport
Translated from Indonesian and summarized by DistantNews. Read the original for the full story.
At a glance
- Volcanic ash from the eruption of Mount Anak Krakatau temporarily closed Soekarno-Hatta International Airport in Tangerang, Banten, on Sept. 6, 2026.
- The closure from 1:30 a.m. to 9:30 a.m. affected 22,798 passengers and led to the cancellation of 209 flights, including domestic, international and cargo services.
- Indonesiaโs Transportation Ministry said passengers whose flights were canceled would receive full ticket refunds.
Passengers crowded Terminal 2 at Soekarno-Hatta International Airport on Sunday, seeking refunds after volcanic ash from Mount Anak Krakatau disrupted their flights.
The temporary closure in Tangerang, Banten, lasted from 1:30 a.m. to 9:30 a.m. local time. It forced travelers to rearrange their plans, with some wearing masks as they waited at refund counters and others checking departure boards showing canceled services.
A total of 209 flight movements were canceled. The figure included 160 domestic flights, 39 international flights and 10 cargo flights, creating a buildup of passengers in the airportโs departure area.
The disruption affected 22,798 passengers. Indonesiaโs Transportation Ministry assured travelers that those whose flights were canceled because of the eruptionโs impact would receive refunds covering 100 percent of their ticket costs.
Originally published by Republika in Indonesian. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.