Pertamina Commissioners Inspect Bali Gas Stations for Service Quality

Pertamina's Board of Commissioners conducted direct inspections of gas stations in Denpasar, Bali, to ensure services meet good standards. The visits, which included stations in East Denpasar, Renon, and Sanur, focused on checking fuel stock availability, facilities, and the quality of services provided.

Commissioners stressed the importance of cleanliness and environmental care at the stations. They also urged station operators to serve the public with kindness, smiles, and friendly greetings to enhance customer comfort. This emphasis on service excellence is particularly crucial as Bali is a major global tourist destination.

During the inspections, Commissioners also observed a high public awareness and usage of non-subsidized fuels like Pertamax and Pertamax Turbo. They encouraged continued socialization and engagement with the public and automotive communities to highlight the benefits of these premium fuels for engine performance and efficiency. Furthermore, they advised station management to creatively optimize SPBU environments by utilizing available spaces for tenants offering additional services like food and beverages, thereby generating supplementary income.