Rabat residents angered by prolonged, unannounced water outage

Residents of the Hassan neighborhood in Morocco's capital, Rabat, are expressing anger and frustration over an unannounced water outage that has persisted for over a week. The prolonged disruption has left inhabitants without a reliable water supply, prompting demands for an investigation into the matter.

A complaint addressed to the water company, REDAL, highlighted the ongoing suffering of the residents. "The inhabitants have been suffering, for more than a week, from repeated water outages," the message stated. When water is available, it flows at such a low pressure that it is insufficient for even the most basic needs.

Adding to the distress, the outages occurred without any prior notification, preventing residents from taking necessary precautions. Despite assurances from the company that water supply would be restored, including a specific promise for Saturday morning, the water had not returned even after an hour and a half past the announced time, with no explanation offered.

Residents have voiced their disbelief at how a modern company like REDAL could treat its customers and citizens in such a manner. The consequences have been tangible, with some cafes forced to close and families left without water. The situation particularly affects vulnerable groups, including infants, pregnant women, the elderly, and the sick. Beyond the lack of water, the absence of communication, transparency, and consideration has been the most difficult aspect to accept, leading residents to question the company's credibility and commitment.