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Ramen Chain Faces Third Food Safety Scare in Six Months, Netizens Outraged

From Liberty Times · () Chinese

Translated from Chinese, summarized and contextualized by DistantNews.

At a glance

News Sources not specified Ongoing story
  • Japanese ramen chain "Menya Itto" faces its third food safety controversy in six months after customers reported severe diarrhea and vomiting.
  • The incidents occurred at the same outlet in Taoyuan's Gloria Outlets and a previous one in Taichung, leading to public anger and accusations of poor quality control.
  • Menya Itto has suspended sales of a specific ramen flavor, recalled ingredients, and is cooperating with authorities, but customers remain dissatisfied with the repeated issues.

The renowned Japanese ramen chain "Menya Itto" is once again embroiled in a food safety scandal, with customers reporting severe stomach pain and diarrhea after dining at its Gloria Outlets branch in Taoyuan. This marks the third such incident within six months, following similar outbreaks at the same outlet and another in Taichung.

The latest incident involved customers who consumed the "Fish Champion Tsukemen" and "Sea Urchin Scallop Chicken Soup Ramen." The following day, both individuals experienced significant gastrointestinal distress. The public outcry was immediate, with many netizens expressing outrage on social media, sarcastically questioning if the chain was competing for the title of "strongest laxative."

Are you competing for the title of the strongest laxative?

โ€” NetizenA common sarcastic remark from angry customers on social media regarding the repeated food safety incidents.

In response to the mounting controversy, Menya Itto issued a statement announcing proactive measures. These include contacting affected customers, thoroughly cleaning the affected store, temporarily halting sales of the sea urchin scallop ramen, recalling related scallop ingredients nationwide, and sealing the batch of sea urchin sauce. The company pledged full cooperation with the relevant authorities in their investigation.

However, the apologies and actions have done little to quell public anger. The brand's social media comments sections have been flooded with criticism. Consumers pointed out the frequency of the incidents, questioning the brand's quality control and management. Many expressed frustration with the repetitive nature of the apologies and the ongoing health issues experienced by customers, demanding more serious action and thorough investigations into their outlets.

How many more statements do we have to see? How many more people have to get sick? Every statement is almost the same apology, and then it happens again.

โ€” NetizenExpressing frustration over the recurring food safety issues and the perceived inadequacy of the company's responses.
DistantNews Editorial

Originally published by Liberty Times in Chinese. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.