Redil Wins '2026 Customer Delight Excellent Brand Award' in Non-Nicotine Category for Second Consecutive Year
Translated from Korean, summarized and contextualized by DistantNews.
At a glance
- Redil Korea's 'Redil' product has been awarded the '2026 Customer Delight Excellent Brand Award' in the non-nicotine category for the second consecutive year.
- The product is marketed as nicotine-free and tar-free, backed by test results from certified institutions.
- Redil Korea offers a 100% refund guarantee and a one-year free A/S policy for its products.
Redil Korea's 'Redil' has secured the '2023 Customer Delight Excellent Brand Award' in the non-nicotine category for the second year running. The award, hosted by JY Network and sponsored by Dong-A Ilbo, recognizes brands that excel in customer satisfaction.
The 'Redil' product distinguishes itself by being free from both nicotine and tar. Redil Korea supports these claims with official test result certificates from institutions designated by the Ministry of Food and Drug Safety, confirming the absence of nicotine and tar. Additionally, international testing agencies have certified the product free of 33 harmful substances.
Redil Korea emphasizes transparency by making these test results publicly available, allowing consumers to verify the product's composition. The product features a patented airflow structure designed to mimic the inhalation experience. Its cartridge replacement system eliminates the need for separate liquid refills or coil changes. The company further backs its product with a 100% refund guarantee and a one-year free after-sales service policy, underscoring its commitment to customer trust and product quality.
We have focused on improving the completeness of ingredient verification, product quality, and overall customer service with a sense of responsibility for the consumer's choice.
Originally published by Dong-A Ilbo in Korean. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.