Romanian family paid $3,300 for Turkey vacation, found hotel infested with cockroaches
Translated from Romanian, summarized and contextualized by DistantNews.
At a glance
- A Romanian family paid 3,300 euros for a vacation in Marmaris, Turkey, but reported extreme dissatisfaction with the hotel's conditions.
- Guests described widespread cockroach infestations, dirty facilities, and poor-quality food.
- The family stated the hotel was the "dirtiest" they had ever seen, with broken toilets and unhelpful reception staff.
A Romanian family's vacation in Marmaris, Turkey, turned into a deeply disappointing experience, with guests reporting severe cleanliness issues, low-quality food, and a pervasive cockroach problem throughout the hotel.
The family, consisting of two adults and two children, paid 3,300 euros for their late June stay at the Orka Lotus Beach hotel in Marmaris. They chose the hotel based on reviews and travel agent recommendations but found the reality fell far short of expectations. "I have never seen a dirtier hotel in Turkey," one family member stated.
Kitchen cockroaches were crawling all over the hotel, including the beach and pool. I was horrified when I saw them.
Complaints included broken and dirty toilet doors, leading to the impression that the hotel was not cleaned properly. The reception staff was described as impolite. The family initially received a room with a partial sea view despite paying for a full sea view, only securing the correct room after arguments.
I have never seen a dirtier hotel in Turkey.
Problems extended to the restaurant, where the food was described as poor quality, spicy, and insufficient, leading to long queues. Drinks were dispensed from machines, and guests had to prepare their own tea and coffee. The family also noted that waiters were inattentive unless tipped.
The most significant issue highlighted was the presence of cockroaches, which were seen throughout the hotel, including the beach and pool areas. "Kitchen cockroaches were crawling all over the hotel, including the beach and pool. I was horrified when I saw them," the tourist recounted. The family felt the hotel deserved a maximum of one star, considering the high price paid for such conditions. To salvage their holiday, they spent more time exploring Marmaris, trying to compensate for the unpleasant hotel experience.
The food was of poor quality, spicy, and very little, with long queues, certainly not a 5* restaurant.
Originally published by Adevฤrul in Romanian. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.