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Samsung Galaxy S25 Ultra, S24 Ultra Users Report Overheating After July Update

From Daily Star · () English

Translated from English, summarized and contextualized by DistantNews.

At a glance

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  • Samsung Galaxy S25 Ultra and S24 Ultra users report overheating and battery drain after the July software update.
  • Some users suspect the update interferes with WhatsApp's encrypted backups, causing increased resource consumption and heat.
  • The extent of the issue is unclear, as not all users are affected, and a fix may require a future Samsung software update.

Owners of Samsung's Galaxy S25 Ultra and S24 Ultra smartphones are experiencing issues such as overheating, rapid battery depletion, and slower charging following the company's July software update. Reports from technology publication Android Police and user discussions on online forums indicate these problems emerged shortly after the update's rollout.

Users have described increased device temperatures and reduced battery life, impacting daily usability. Some speculate that the update might be causing conflicts with WhatsApp's encrypted backup feature. This interference, they suggest, could lead to excessive system resource usage and heat generation. Disabling encrypted backups has reportedly lessened overheating for some, though this remains unconfirmed by official sources.

The exact prevalence of these problems is still unknown, as not all users of the affected models have reported similar experiences. Software updates, even after testing, can sometimes introduce unforeseen bugs. If Samsung confirms the issue and develops a solution, affected users may need to await a subsequent official software patch to resolve the overheating and battery drain concerns.

DistantNews Editorial

Originally published by Daily Star in English. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.