Slovenia Launches eLastovka App for Safer Travel Abroad

Slovenia's Ministry of Foreign Affairs has introduced the eLastovka mobile application, designed to enhance traveler safety and consular support. The app aims to provide citizens with crucial information and a direct line of communication during international travel, particularly in times of crisis.

The initiative comes in response to recent events, including the conflict in the Middle East which left approximately a thousand Slovenian citizens stranded in airports across Gulf states. The ministry acknowledged that such situations underscore the urgent need for improved consular crisis management, as highlighted by Jan Mulec, head of the consular crisis response department. "The experience taught us that even in a country considered safe, like Dubai, we can find ourselves in trouble," Mulec stated.

“

The experience taught us that even in a country considered safe, like Dubai, we can find ourselves in trouble.

The eLastovka app offers two main functions: providing security information for various countries, indicated by risk color codes, and listing essential contacts such as police, emergency medical services, and diplomatic missions. Crucially, it allows travelers to voluntarily register their trip details and contact information. This registration is automatically deleted after the trip concludes and does not involve tracking, according to Viktor Mlakar, head of the Consular Sector. The app's development was initially considered during the COVID-19 pandemic when widespread travel disruptions stranded many Slovenians abroad, necessitating organized repatriation flights.

Available on Google Play, iOS, and HUAWEI AppGallery, the app can reach registered users via push notifications, SMS, or email, with users choosing their preferred method. This feature is vital for individuals in countries with limited or expensive mobile services. The ministry strongly recommends all citizens register on the app before traveling, ensuring they can be reached with essential information and assistance in unforeseen circumstances. Travel to the Middle East remains advised against.

“

Registration is, of course, still voluntary, and the app does not allow tracking by default. All data entered into the system is automatically deleted after the trip ends.