Spotify Tests Limited AI Chatbot for Premium Users

Music streaming giant Spotify is experimenting with a new artificial intelligence chatbot designed to enhance user interaction. This AI assistant is integrated directly into the Home and Now Playing screens, offering a more dynamic way for users to engage with the platform. Unlike previous voice-only commands, the new feature allows users to type questions or instructions directly to the chatbot. Currently, this update is exclusively available on mobile devices for a select group of users in the United States, Ireland, and Sweden. Spotify has stated that the feature is rolling out in beta, in English, for Premium subscribers aged 18 and above. The duration of the beta phase and plans for wider availability remain unclear. The AI's capabilities are particularly beneficial for podcast and audiobook listeners, as it can provide additional context on featured personalities, plotlines, and key discussion points. Users can also leverage the chatbot to discover new artists, revisit their listening history, or delve deeper into their favorite music. Spotify suggests the AI can offer more context and guide users to related artists and stories.

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The feature is being rolled out in beta in English for Premium users over 18 years old.