Summer travel peak sees crowds at Kaohsiung Airport; services optimized for travelers

As the summer travel season nears its end, Kaohsiung International Airport is enhancing its services to manage the surge in passenger traffic. Recognizing the increased volume of both departing and returning travelers, the airport's immigration authority has rolled out upgraded facilities to ensure a smoother experience.

The implementation of the next-generation e-Gate automated clearance system is a key initiative. This system is available to citizens aged 10 and above, provided they meet a minimum height requirement of 120 cm, as well as foreign residents with an alien resident certificate. The e-Gate allows for quick passage, and first-time users can even register directly at the gate, with the registration being valid for life. This significantly boosts passenger throughput.

In addition to the automated system, the airport has introduced "family-friendly counters" at both arrival and departure areas. These counters are designed to assist travelers with infants, those using wheelchairs or strollers, unaccompanied minors, and pregnant individuals. The aim is to provide dedicated channels that offer greater convenience and a more considerate passage through immigration.

Lin Ching-fen, head of the Immigration Department at Kaohsiung Airport, stated that the authority is committed to balancing safety with service. She emphasized ongoing efforts to optimize clearance measures to make travel more relaxed and convenient. Passengers are also reminded to verify their passport and other necessary document validity before their trip and to allow at least two hours for check-in and immigration procedures to ensure a pleasant start to their journey.

“

Facing the large travel demand during the summer vacation, in addition to upholding both safety and service, we will continue to optimize various clearance measures to make it easier and more convenient for departing passengers to clear immigration.