Tainan Launches "Remote Video 2.0" for Tax Services Ahead of September

Tainan City is committed to enhancing public convenience and accessibility through innovative service upgrades. By integrating resources from the Land Administration Bureau and the Department of Finance and Taxation, the city has successfully established "Small but Capable Land Administration Service Stations" in all 37 district offices. This initiative ensures that residents can access essential land registration documents and handle tax matters closer to home, eliminating the need to travel to distant administrative centers.

Furthering this commitment to digital convenience, Tainan will launch "Remote Video 2.0" by September. This new service will allow citizens to conduct tax-related business, such as issuing certificates, managing electronic tax bills, and updating tax information, through real-time video consultations via their smartphones or tablets. This expansion of services into the digital realm underscores the city's dedication to leveraging technology for a more efficient and citizen-centric government.

“

The future will promote "Remote Video 2.0", which is expected to go live before September. Citizens will be able to conduct tax business through real-time video with tax officials via mobile phones or tablets, extending services to the digital end.

The city has also bolstered its self-service options with the installation of 18 "Smart Land Document Vending Machines" across various district offices and administrative centers. These machines enable citizens to conveniently apply for land registration documents and reprint tax bills using their national health insurance cards or personal certificates, significantly reducing waiting times and improving the overall service experience.

“

The establishment of "Small but Capable Land Administration Service Stations" in all 37 district offices creates a "good neighbor" service network, allowing citizens to complete land registration and tax matters in one stop near their homes.