Taiwan launches new online system for 'Good Citizen Certificate' applications

Taiwan is streamlining the application process for its "Good Citizen Certificate," commonly known as a police criminal record certificate. Starting July 21, a new online system will require all applicants, whether they choose to pick up the certificate in person or have it mailed, to first verify their identity through the MyData platform.

Online payment via credit card or VISA debit card will also be mandatory before an application is officially processed. This move aims to enhance efficiency and reduce administrative burdens. Previously, applicants often submitted incorrect personal information online, delaying the process, and a significant number of online applications were never collected or paid for, leading to wasted resources.

The new system, which aligns with other government online services, will use basic data from the household registration system via MyData to minimize input errors. However, this online verification is only available to citizens with household registration in Taiwan. Non-resident individuals and foreigners will still need to apply in person through the existing channels.

The National Police Agency encourages eligible citizens to utilize the mail delivery option for convenience, reinforcing the goal of "replacing roads with the internet" for public services. Further details and inquiries can be directed to the agency's website or local police departments.