Taiwanese Micro-Bike Owners Frustrated by Fines Payment Glitch
Translated from Chinese, summarized and contextualized by DistantNews.
At a glance
- Many electric micro-bike owners in Taiwan struggle to pay fines at convenience store kiosks due to selecting the wrong payment category.
- Police advise users to select "pedestrian and vendor violations" under "government collection" instead of "motorcycle violations."
- Since December 1, 2025, fines for pedestrians, slow vehicles, and road obstruction can be paid at major convenience stores 24/7, provided the correct option is chosen.
Frustration is mounting for owners of electric micro-bikes in Taiwan who are encountering difficulties paying traffic fines at convenience store self-service kiosks. Many report the system showing "no data found" after repeated attempts, leading to wasted trips and anger.
Taichung City police clarified that the issue is not with the kiosks or the fines themselves, but with the payment category selected. Because micro-electric bikes resemble scooters, many users instinctively choose the "motorcycle violations" option. However, legally, these vehicles are classified as "slow vehicles," not motorcycles, causing the system to fail.
Police urge riders to select the correct option under "government collection": "pedestrian and vendor violations." After choosing this, they can enter their ID number to generate a payment slip for the counter. This ensures a smooth transaction.
Since December 1, 2025, fines for pedestrians, slow vehicles, and road obstruction can be paid at major convenience store chains like 7-Eleven, FamilyMart, Hi-Life, and OK Mart. This service is available 24/7, offering greater convenience than traditional payment methods at police stations or post offices, but only if the correct payment option is selected.
Originally published by Liberty Times in Chinese. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.