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Taiwanese Tourist Recounts 'Terrifying' Experience During Kumamoto Earthquake, Praises Muji Staff's Response

From Liberty Times · () Chinese

Translated from Chinese, summarized and contextualized by DistantNews.

At a glance

News Sources not specified Outcome reported
  • A Taiwanese tourist described the chaos inside a department store during a magnitude 7.1 earthquake in Kumamoto, Japan.
  • The tourist praised the well-trained staff at a Muji store for their calm and organized evacuation procedures.
  • Staff guided customers to safe zones, provided comfort items, and ensured an orderly evacuation.

A magnitude 7.1 earthquake struck Kumamoto Prefecture in Kyushu, Japan, on the afternoon of April 28, with a shallow focal depth of approximately 10 kilometers. The strong tremor caused panic among locals and visitors alike. One Taiwanese tourist, who was shopping at the "COCOSA" shopping center in Kumamoto City, captured the aftermath inside a Muji store.

The tourist recounted being on an escalator when the violent shaking began. Rushing to the next floor with their child, they witnessed shelves toppled and merchandise scattered across the Muji store, describing the scene as chaotic. Despite the fear and their own screams, the tourist noted the remarkable composure of the Japanese staff.

According to the tourist, Muji employees immediately instructed everyone to crouch down. After the shaking subsided, staff calmly directed customers to a "bedding area" away from tall cabinets, providing pillows and blankets to ease anxiety. They also conducted headcounts before guiding everyone to evacuate via the emergency stairs about 10 minutes later.

The tourist expressed admiration for the staff's professionalism, noting that the employees remained calm throughout the ordeal. Photos shared by the tourist showed a mannequin toppled over in the clothing section, a startling image that led some online commenters to mistake it for a person. The orderly and well-executed evacuation by the store staff was widely praised by netizens.

The sky just changed colour

โ€” AlexandraA tourist describing the dramatic atmospheric change due to the wildfires near Lacanau Ocรฉan.
DistantNews Editorial

Originally published by Liberty Times in Chinese. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.