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Ticketmaster reassures Knicks fans: Tickets won't be canceled after lockout panic
🇬🇧 United Kingdom /Sports

Ticketmaster reassures Knicks fans: Tickets won't be canceled after lockout panic

From BBC News · () English

Translated from English, summarized and contextualized by DistantNews.

At a glance

News Named sources Outcome reported
  • Ticketmaster is assuring Knicks fans that their tickets for Game 5 of the NBA finals will not be canceled.
  • A previous restriction limiting ticket purchases to those within 150 miles of the San Antonio arena caused panic among New York fans.
  • New York officials, including Governor Kathy Hochul and Attorney General Letitia James, had called for the policy to be removed.

Ticketmaster has moved to reassure fans of the New York Knicks that their tickets for Saturday's Game 5 of the NBA finals will be honored, despite earlier concerns sparked by a purchase restriction. The ticketing giant faced a backlash after a note on its website indicated that purchases made by individuals living more than 150 miles (241 kilometers) from the San Antonio arena would be canceled without notice.

Knicks fans finally get within one game of a championship and their reward is having their tickets canceled?

— Kathy HochulNew York Governor expressing frustration over Ticketmaster's cancellation policy.

This policy caused significant panic among Knicks fans who had traveled from New York to support their team in its crucial playoff game against the Spurs. New York Governor Kathy Hochul publicly criticized the restriction, posting on social media, "Knicks fans finally get within one game of a championship and their reward is having their tickets canceled?" She urged the Spurs to reconsider the policy.

If fans are purchasing tickets on Ticketmaster, they can be confident that they're getting a real, authenticated ticket that will get them into tonight's game.

— Ticketmaster spokespersonReassuring fans about the validity of their purchased tickets.

In response to the growing outrage, Ticketmaster issued a statement clarifying that no tickets purchased on its platform "have or will be canceled." A spokesperson emphasized that fans could be confident in the authenticity of their tickets. Similarly, a Spurs spokesperson confirmed that while tickets purchased with billing ZIP codes outside the designated area were subject to the restriction, previously purchased tickets were not being canceled or revoked. New York Attorney General Letitia James also demanded the removal of the policy, later expressing relief that Knicks fans would be allowed to attend the game. Ticketmaster explained that such geographic restrictions are common during high-demand events to prioritize local fans but assured that all valid tickets would be honored.

tickets that have been previously purchased are not being canceled or revoked.

— Spurs spokespersonConfirming that existing ticket purchases would not be invalidated.
DistantNews Editorial

Originally published by BBC News in English. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.

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