Toss Payment Terminals Fail Again on Friday Evening
Translated from Korean, summarized and contextualized by DistantNews.
At a glance
- Toss's payment terminals experienced a second outage on Friday evening, following an earlier disruption during lunchtime.
- The payment system failure affected various businesses, including restaurants and cafes, causing significant inconvenience to both customers and business owners.
- Toss's subsidiary, Tossplay, is investigating the issue, which they believe stems from internal system problems.
Toss's payment terminals suffered a second service disruption on Friday evening, compounding issues that first emerged during the busy lunchtime period. The payment system, operated by Toss's subsidiary Tossplay, failed again in the evening, impacting numerous businesses that rely on it for transactions.
Customers faced difficulties making card payments during peak dining hours, leading to frustration for patrons and significant operational challenges for restaurant owners and other small business operators. The outages affected establishments like restaurants, cafes, and bakeries that use the 'Toss POS' system for ordering, payment processing, and sales management.
Earlier in the day, Toss reported a roughly 30-minute disruption starting around 11:39 AM, which they stated was resolved by 12:10 PM. However, online communities buzzed with complaints from users reporting that the terminals were still not working in the evening, with some noting that even the emergency payment mode was unavailable. Tossplay acknowledged the recurring problem, attributing it to internal system issues and stating that efforts are underway to prevent future occurrences.
Originally published by Dong-A Ilbo in Korean. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.