US states probe FIFA over World Cup ticket sales

Authorities in New York and New Jersey are joining California in scrutinizing FIFA's ticket allocation for the World Cup, citing concerns over deceptive practices and exorbitant prices. The attorneys general of both states have formally requested information from the international soccer federation.

New Jersey Attorney General Jennifer Davenport expressed strong criticism, stating, "Honesty in ticket sales is not complicated. But FIFA has made ticket purchasing for the World Cup a true labyrinth of confusion, artificial scarcity, and exorbitant prices, all at the expense of consumers and the hard-working citizens of New Jersey."

Davenport emphasized a commitment to consumer protection, adding, "We will thoroughly investigate FIFA's practices and stand with Attorney General James to protect our consumers. It is an honor to host the World Cup, but this event is not an invitation to exploit our residents and visitors."

“

Honesty in ticket sales is not complicated. But FIFA has made ticket purchasing for the World Cup a true labyrinth of confusion, artificial scarcity, and exorbitant prices, all at the expense of consumers and the hard-working citizens of New Jersey.

The investigations stem from media reports alleging that tickets were sold based on seat categories depicted on stadium plans, only for these categories to be changed before specific seats were assigned. This led to many fans receiving less desirable seating than they had anticipated. FIFA has previously stated that the category plans were intended as a general guide for fans regarding potential seat locations.

FIFA is facing broader criticism for its high ticket prices, which reportedly exceed those of previous World Cups. The implementation of dynamic pricing, where costs fluctuate based on demand, has also generated significant public frustration.

“

We will thoroughly investigate FIFA's practices and stand with Attorney General James to protect our consumers. It is an honor to host the World Cup, but this event is not an invitation to exploit our residents and visitors.