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Users protest Anthropic's Claude 3 pricing hike, citing 8-20x cost increase

From Hankyoreh · () Korean

Translated from Korean, summarized and contextualized by DistantNews.

At a glance

News Named sources New plan
  • Anthropic's advanced AI model, 'Claude 3,' will shift from a subscription-based model to a usage-based credit system starting August 8th.
  • Users are expressing dissatisfaction, citing significantly higher costs under the new model, with some comparing it to a "drug dealer's tactic."
  • Companies like Nexon are pausing Claude 3 usage due to cost concerns, while experts advise strategic application based on task complexity.

Users of Anthropic's latest AI model, 'Claude 3,' are voicing strong objections to a significant shift in its pricing structure. Starting August 8th, the advanced model will no longer be available through existing subscription plans like 'Claude Pro' ($20/month) or 'Claude Max 5x' ($100/month). Instead, access will be based on a pay-per-use credit system, a move that users claim will dramatically increase costs.

Reports indicate that the new model could be eight to twenty times more expensive than the previous subscription rates. This change follows a period where users were allowed to use Claude 3 for up to 50% of their weekly usage within the subscription plans, leading some to feel lured into dependency. "They get people addicted with free access first, then charge them like drug dealers," one user lamented on Reddit, reflecting widespread frustration within the online community.

They get people addicted with free access first, then charge them like drug dealers.

โ€” Reddit userExpressing frustration over Anthropic's new pricing model for Claude 3.

Businesses are already reacting to the increased costs. Nexon, a gaming company, announced it would temporarily suspend its use of Claude 3 within its enterprise services. The company cited the need to establish policies for efficient resource management before potentially resuming usage. This decision suggests that the financial burden of high-performance models like Claude 3 is becoming a significant factor in corporate AI adoption strategies.

Experts like Lee Seung-hyun, an adjunct professor at Gachon University's Startup College, view Anthropic's move as a monetization strategy to recoup investments. He advises companies to adopt a tiered approach, utilizing lower-cost models for simpler tasks like document summarization or code review, and reserving the more expensive Claude 3 for highly complex operations. This strategic application, he suggests, will help manage costs effectively while still leveraging the power of advanced AI.

It is a monetization strategy for Anthropic to recoup investment by converting Claude 3 usage to credits. Since only some tasks require the highest performance models, companies need a strategy to use lower-cost models for tasks like document summarization or simple code reviews, and use Claude 3 only for high-difficulty tasks.

โ€” Lee Seung-hyunAdjunct professor at Gachon University's Startup College, explaining the business rationale and advising on cost management.
DistantNews Editorial

Originally published by Hankyoreh in Korean. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.