Vilnius residents fume over years-long delay in essential water and sewage service

For years, residents of an apartment building in the Vilnius district have been struggling with a lack of essential water and sewage services. The situation has become so dire that one resident, Marius, compared it to conditions that would prompt complaints even from prisoners.

Marius detailed the prolonged timeline of the issue, explaining that efforts to connect the building to central water and sewage systems began in late 2021. Despite initial steps like obtaining connection conditions and preparing a project, the process has stalled. The project was handed over to the building's administrator, 'Nemėžio komunalininkas,' in April 2024 due to complications, but as of July 29, 2026, the outdoor networks remain undelivered.

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Even prisoners living in such conditions would have the right to claim non-pecuniary damages from the state, and their living conditions would have to be improved.

He emphasized that the outdoor work is incomplete, and internal connections to individual apartments haven't even been discussed. Marius believes that residents who work and pay taxes deserve respect and decent living conditions, stating, "Even prisoners living in such conditions would have the right to claim non-pecuniary damages from the state, and their living conditions would have to be improved."

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The company 'AFS Baltic' has installed water and sewage networks for the mentioned house and has already physically connected them to the 'Vilniaus vandenys' infrastructure. However, during the last inspection on July 3rd of this year, our representatives identified defects left by the builder and missed some mandatory documentation, including as-built photos and TV diagnostics, which are mandatory data to be submitted to ensure the quality of the work performed and to avoid emergency situations in the future.

'Vilniaus vandenys,' the local water utility, acknowledged the problem. A spokesperson, Tadas Vasiliauskas, confirmed that while the networks were installed and physically connected by contractor 'AFS Baltic,' their representatives found defects and missing mandatory documentation, including as-built photos and TV diagnostics, during a July 3 inspection. These omissions are crucial for verifying work quality and preventing future emergencies.

Due to these uncorrected issues, the networks cannot be officially handed over, preventing direct contracts with the building's residents. 'Vilniaus vandenys' is urging the contractor to promptly fix these "minor defects," assuring that they are ready to proceed with resident contracts as soon as the necessary data is provided.

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We are constantly communicating with the network builder and urge him to promptly eliminate these minor defects, as it is his responsibility. We are ready to respond promptly as soon as we receive the necessary data and conclude direct contracts with the residents of the mentioned house.