Volvo reopens Paraguay dealership, introduces Volvo Personal Service

Volvo Paraguay, under the management of Grupo Garden, has officially reopened its dealership located on Avenida España in Asunción. The inauguration marks a new phase for the brand in the country, featuring the introduction of Volvo Personal Service (VPS), an innovative post-sales model designed to enhance customer experience through faster and more personalized service.

The renovated facility boasts a modern showroom and upgraded service areas, adhering to Volvo's international standards. A key highlight is the implementation of VPS, which integrates new processes focused on agility, efficiency, and individualized customer attention. The dealership is equipped with state-of-the-art tools for vehicle maintenance and repair, staffed by internationally certified technicians specializing in the Volvo brand.

Grupo Garden views the post-sales service as a crucial element in building long-term customer relationships. The new model allows clients to observe the maintenance work on their vehicles, fostering transparency. Additionally, comfortable waiting and rest areas are provided, offering spaces for clients to work or relax with refreshments while their vehicles are serviced.

With the introduction of VPS, Paraguay positions itself as a pioneer in South America, being one of the first markets on the continent to adopt this advanced service model within a Volvo dealership. This initiative underscores Volvo's commitment to customer satisfaction and operational excellence in the region.