West Java DPRD member pushes for swift action on Bekasi complaints

Iwan Koswara, a member of the West Java Provincial DPRD (Regional People's Representative Council), is actively engaging with residents in Bekasi City to address pressing public service issues. During a recent oversight activity in Bojong Rawalumbu Village, Rawalumbu District, Koswara received direct feedback from the community regarding several concerns.

One significant issue raised by residents involves alleged illegal levies (pungli) by a labor supply foundation. Citizens reported being asked for money with promises of job placement, but without any subsequent realization or clarity. In response, Koswara has urged the Bekasi City Manpower Office (Disnaker) and law enforcement agencies to promptly investigate the legality and activities of the foundation in question. He also encouraged the village government to identify victims and facilitate official reporting, while advising the public to utilize official government job channels.

Furthermore, Koswara highlighted the plight of a resident who has been without civil registration documents for eight years due to a chronic illness. This lack of documentation prevents the individual from accessing essential services, including healthcare and BPJS Kesehatan (Indonesia's national health insurance) enrollment.

To rectify this, Koswara is pushing the Bekasi City Population and Civil Registration Office (Disdukcapil) to implement a "jemput bola" (door-to-door) service. This initiative would involve officials visiting the resident's home for the necessary recording and processing of documents. Once the documents are issued, the village government and relevant agencies are tasked with ensuring the resident is registered in the Integrated Social Welfare Data (DTKS) to qualify for BPJS Kesehatan's PBI (Beneficiary Contribution Assistance) scheme.

Koswara emphasized his commitment to overseeing these complaints until tangible solutions are achieved, fulfilling his oversight function to ensure public services are effective and basic rights are met for all citizens.