WhatsApp malfunctions reported, users unable to send photos and stickers
Translated from Spanish, summarized and contextualized by DistantNews.
At a glance
- WhatsApp users are reporting widespread issues with the app, particularly on Android devices.
- The primary problem involves the inability to send or interpret multimedia files like photos and stickers.
- Meta, the parent company, has not yet issued an official statement regarding the cause or expected resolution time.
Users of the popular messaging application WhatsApp are experiencing significant disruptions, with widespread reports of malfunctions emerging on Monday afternoon, August 3rd. The primary issue appears to be the app's inability to send and properly interpret multimedia content, affecting the transmission of images, videos, audio files, and stickers.
The problem seems to be concentrated among users of the Android operating system, while users on iOS devices are reportedly experiencing relatively normal service. Specialized website Downdetector has registered a consistent increase in user complaints since approximately 4:30 PM, indicating a large-scale outage.
As of now, Meta, the company that owns WhatsApp, has not released an official statement addressing the cause of the malfunction or providing an estimated time for the full restoration of service for affected devices. Users have taken to social media to express their frustration, with some initially mistaking the app's issues for their own internet connectivity problems.
Originally published by Cooperativa in Spanish. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.