Wildberries Sellers Complain of Low Payouts After Drone Strikes
Translated from Russian, summarized and contextualized by DistantNews.
At a glance
- Wildberries has begun compensating sellers for goods lost due to Ukrainian drone strikes on its warehouse in Elektrostal.
- Sellers are reporting low payouts and questioning the criteria for compensation, with some unable to get responses from WB-Bank support.
- Experts estimate sellers lost at least 150 billion rubles worth of goods, comparable to the company's annual net profit.
Wildberries has started issuing payments to sellers who lost inventory during Ukrainian drone attacks on its warehouse in Elektrostal, Moscow Oblast. The company's head, Tatyana Kim, announced the commencement of these payouts.
However, sellers are expressing significant dissatisfaction with the amounts received. Reports from chat groups indicate numerous complaints about low compensation. Furthermore, sellers are raising questions about the criteria used for the compensation program. Some entrepreneurs have told "Verstka" that Wildberries' support services are not responding to their inquiries about promised support measures from WB-Bank.
These drone attacks, which also targeted a warehouse in Tambov Oblast on July 18, have resulted in substantial financial losses for sellers. Expert estimates suggest that sellers may have lost goods valued at a minimum of 150 billion rubles. This figure is comparable to Wildberries' annual net profit, highlighting the scale of the financial impact.
The article also notes that, according to the Ministry of Foreign Affairs, one Kyrgyz citizen sustained minor injuries in the attacks. The situation underscores the significant disruption and financial strain faced by sellers operating on the Wildberries platform.
Originally published by 24.kg in Russian. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.