Amway Vietnam Fined 410 Million Dong for Consumer Rights Violations

Amway Vietnam has been fined 410 million Vietnamese dong (approximately $16,000 USD) by the National Competition Committee for multiple violations of regulations governing multi-level marketing and consumer rights. The penalties stem from an inspection that identified several breaches of Vietnamese law.

Key among the violations was Amway's failure to establish mechanisms allowing consumers to select their preferred data sharing scope and to express consent or objection. The company also included clauses in its contracts with consumers that are prohibited under Vietnamese law, particularly concerning standard contracts and general trading conditions. These practices potentially infringed upon consumer autonomy and rights.

Furthermore, Amway Vietnam was found to have not properly disclosed or publicly announced sponsorships of influencers, failing to inform consumers when their images, advice, or recommendations were being used for commercial promotion. The company also engaged in remote transactions without providing consumers with accurate or complete information as required by law. These actions collectively highlight a pattern of non-compliance with consumer protection and fair trading practices.