Car makers, dealers must ensure customers understand vehicle tech

Vehicle manufacturers and dealerships bear the responsibility of ensuring that customers thoroughly comprehend the functions of modern safety systems and technology integrated into new vehicles. Jamil Manan Supri, Founder and Road Safety and Motorsports Advisor for the Malaysian Road Safety Experts Association (PPKJR), highlighted this critical need.

Supri pointed out that numerous car owners today purchase vehicles equipped with sophisticated technology but do not receive comprehensive explanations regarding the operation and limitations of these systems. This gap in knowledge can result in users not fully utilizing the safety features or misunderstanding their capabilities, potentially leading to unsafe driving practices or accidents.

Ensuring customers are well-informed is crucial for maximizing the benefits of advanced automotive technology and promoting road safety. A clear and detailed explanation of infotainment systems, driver-assistance features, and other technological advancements is essential for responsible vehicle ownership.

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Manufacturers and dealers need to ensure that every customer truly understands the functions of the safety systems and modern technology found in new cars.