EsSalud Doctor Refuses to Treat Patient Due to 'Lack of Internet' Despite Critical Condition; Family Intervenes

A deeply concerning incident has emerged from Chiclayo, Peru, where a 73-year-old patient, Guillermo Antón, was allegedly left unattended by a doctor at the Hospital Luis Heysen Incháuste of EsSalud, with the baffling excuse of 'lack of internet.' This shocking event, reported by ATV Noticias, highlights potential systemic failures and a disturbing disregard for patient well-being within the healthcare system.

Mr. Antón was rushed to the hospital on May 9, suffering from post-operative complications following prostate surgery performed on April 30. His son, Alex Antón, recounted the distressing experience, stating that his father arrived unconscious and convulsing, yet faced delays in receiving critical care. The family's persistence was reportedly what prompted the medical staff to proceed with necessary examinations, including a tomography scan, after the attending physician allegedly claimed inability to proceed due to system issues.

This case, as reported by La República, raises serious questions about the operational readiness and responsiveness of healthcare facilities. While technological reliance is increasing, the notion that a lack of internet could impede emergency medical care is unacceptable. The family's ordeal underscores the vulnerability of patients and the critical need for accountability and robust protocols within EsSalud to ensure that such lapses do not occur. The patient remains hospitalized, battling post-operative complications, hypertension, and type 2 diabetes, a situation exacerbated by the initial alleged neglect.

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The family maintained that, after insisting and complaining about the situation, the medical staff decided to intervene and proceed with the corresponding evaluation.