Felipe Ángeles Airport train operates with ongoing issues four months after launch

The Felipe Ángeles Airport (AIFA) train, launched four months ago, continues to operate with several unresolved issues, hindering its efficiency and user experience. Machines for recharging travel cards are non-operational at 11 out of 13 stations, forcing passengers to rely on National Infrastructure Fund (Fonadin) modules that accept cash or mobile payments. Only the Buenavista and AIFA terminals have functional recharging machines.

Initially, a preferential fare of 45 pesos for long trips and 11.50 pesos for short trips was announced to last for one month. However, this reduced fare remains in effect for users four months later. Furthermore, the travel time from Buenavista in Mexico City to the AIFA terminal in Zumpango, State of Mexico, ranges from 45 to 51 minutes, falling short of the initially promised 39 minutes.

Passengers have noted that trains often experience long waits for departure from both Buenavista and AIFA. They also pointed out the lack of digital screens displaying departure times, which would help manage waiting periods. "It would be great if they put up screens showing when the next train leaves so one isn't just waiting around. Otherwise, I think it's fine; it takes me almost an hour to get to Buenavista, and it used to take more than an hour and a half," said Mario Alvarado, a user of the train.

Construction of pedestrian crossings continues at three stations: Cueyamil, Teyahualco, and Prados Sur, located on Recursos Hidráulicos Avenue. These access points are currently under construction, with users navigating temporary scaffolding. In parallel, Banobras, the entity now managing the train's operations, is actively seeking service providers. Recently, a contract worth over 366 million pesos was awarded to Grupo BSFJ, Santrini, and Mogarpa for specialized integrated services related to the train's operation through 2027.

“

It would be great if they put up screens showing when the next train leaves so one isn't just waiting around. Otherwise, I think it's fine; it takes me almost an hour to get to Buenavista, and it used to take more than an hour and a half.