Flow ready for 2026 hurricane season, operators say

Flow is prepared for the upcoming Atlantic Hurricane Season, according to a statement released by its operator, Liberty Caribbean. The company, which also operates BTC and Liberty Business, highlighted its commitment to customer support during crises, drawing on over a century of service in the Caribbean.

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Hurricane Melissa reminded us once again that connectivity is far more than technology. In moments of crisis, it becomes a lifeline for families, businesses, emergency responders, and governments.

Inge Smidts, CEO of Liberty Caribbean, stated that the "lifeline" of connectivity in moments of crisis has been reinforced by the lessons from Hurricane Melissa. "The lessons from that experience have further strengthened our resolve and accelerated our investments in network resilience, operational preparedness, and recovery capabilities across the region," Smidts said. The company has made strategic investments over the past year to bolster its networks and disaster resilience.

In Jamaica, these investments included upgrades to the mobile network, expanded spectrum capabilities, strengthened transport diversity, hardened infrastructure, and improved backup power systems. Flow has also conducted simulation exercises, emergency response drills, and logistics planning to ensure rapid mobilization. "While no network is immune to extreme weather events, our focus remains on building stronger, smarter, and more resilient systems capable of supporting the Caribbean through disruption and recovery alike," Smidts added.

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The lessons from that experience have further strengthened our resolve and accelerated our investments in network resilience, operational preparedness, and recovery capabilities across the region. We remain committed to ensuring our customers and communities can rely on us when it matters most.

Forecasters predict a below-normal hurricane season for the Atlantic basin, with the National Oceanic and Atmospheric Administration (NOAA) indicating a 55% chance of this outcome. The hurricane season officially runs from June 1 to November 30.

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Our teams have worked tirelessly to modernise our infrastructure, strengthen operational readiness, and improve how we respond during emergencies. While no network is immune to extreme weather events, our focus remains on building stronger, smarter, and more resilient systems capable of supporting the Caribbean through disruption and recovery alike.