Garuda Indonesia Updates Baggage Policy to Piece Concept, Increasing Allowances for Premium Classes

PT Garuda Indonesia (Persero) Tbk is changing its checked baggage policy from a weight-based system to a piece-based system. This new policy will apply to tickets issued on or after September 1, 2026, for travel on or after the same date.

The shift is expected to increase baggage allowances for several flight classes. On domestic routes, business and first-class passengers will now be allowed two pieces of luggage, each weighing up to 32 kilograms, for a total of 64 kilograms. This is an increase from the previous limits of 30 kilograms for business and 40 kilograms for first class. Economy class passengers on domestic flights will receive one piece of luggage weighing up to 23 kilograms, up from 20 kilograms.

For international flights, economy class passengers will be permitted two pieces of luggage, each weighing up to 23 kilograms, totaling 46 kilograms. Business and first-class passengers on international routes will also receive two pieces, each up to 32 kilograms, for a combined total of 64 kilograms.

Neil Raymond Mills, Garuda Indonesia's Director of Transformation, stated that the implementation of the piece concept is part of the company's service transformation to make baggage ketentuan clearer and easier for passengers to understand. "The implementation of the Piece Concept is part of Garuda Indonesia's transformation in modernizing services while providing better certainty for passengers. With clearer piece and maximum weight ketentuan, service users can prepare their luggage more easily, from the travel planning stage to departure," Mills said.

He added that the new system aligns with standards adopted by many international airlines, which should lead to more consistent baggage handling, especially for passengers with connecting international flights. Garuda Indonesia noted that the new policy could increase total baggage allowances by up to 34 kilograms on certain international routes, depending on the route, class, and ticket category. The airline stressed that the new rules only apply to tickets issued from September 1, 2026; tickets issued earlier will follow the original ketentuan, even if travel occurs after the policy change.

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The implementation of the Piece Concept is part of Garuda Indonesia's transformation in modernizing services while providing better certainty for passengers. With clearer piece and maximum weight ketentuan, service users can prepare their luggage more easily, from the travel planning stage to departure.