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Indonesia's PSSI Adjusts FIFA ASEAN Cup Ticketing After 2026 AFF Cup Chaos

From Tempo · () Indonesian

Translated from Indonesian, summarized and contextualized by DistantNews.

At a glance

News Named sources Context piece
  • The Indonesian Football Association (PSSI) is adjusting its ticketing system for the FIFA ASEAN Cup following chaos during the 2026 AFF Cup.
  • PSSI identified barcode scanning errors, particularly affecting complimentary tickets, and counterfeit tickets sold by scalpers as causes for the previous system's failure.
  • The national team failed to qualify for the 2026 AFF Cup, and the PSSI is preparing the squad for the upcoming FIFA ASEAN Cup in September and October 2026.

Indonesia's Football Association (PSSI) is overhauling its ticketing system for the upcoming FIFA ASEAN Cup after a chaotic experience during the 2026 AFF Cup. The previous system failed supporters, with many unable to enter matches due to unreadable ticket barcodes or claims of "barcode already used."

PSSI Secretary-General Yunus Nusi attributed the issues to two main problems: barcode scanning errors, which primarily impacted complimentary ticket holders distributed to "football families, coaches' families, former national team players, and the Bogor Regency and Bogor City governments," and counterfeit tickets sold by scalpers. Nusi stated that on-the-spot solutions were implemented for some complimentary ticket holders, though some fans reported not receiving the same dispensation.

We distributed them to football families, coaches' families, former national team players, and the Bogor Regency and Bogor City governments. We distributed thousands.

— Yunus NusiPSSI secretary-general explaining the distribution of complimentary tickets that were affected by the ticketing system error.

The ticketing debacle occurred as the Indonesian national team failed to advance in the 2026 AFF Cup, losing to Vietnam and drawing with Singapore. Coach John Herdman is now focusing on preparing the squad for the FIFA ASEAN Cup, set to be held in Jakarta and Bandung from September 21 to October 6, 2026. The team is grouped with Malaysia, Singapore, and India in the tournament, which is part of the FIFA calendar.

I instructed the ticketing and security departments to allow in complimentary ticket holders whose tickets were deemed duplicates by the system.

— Yunus NusiPSSI secretary-general detailing the on-the-spot solution provided for some ticket holders affected by the system error.
DistantNews Editorial

Originally published by Tempo in Indonesian. Translated, summarized, and contextualized by our editorial team with added local perspective. Read our editorial standards.

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