Leaders must be role models, says expert

Leading an organization effectively in the current era of Industry 4.0, Society 5.0, and artificial intelligence demands more than just holding a position or making decisions. It requires leaders to possess knowledge, experience, and wisdom to guide their organizations toward excellence.

An effective leader serves as a role model, evaluated not only by the organization's success but also by their personal character, integrity, and how they interact with their staff. A leader who exhibits prudent behavior, communicates clearly, and understands employee needs builds trust and respect. When employees trust their leader, they perform tasks not just out of obligation but from confidence in the leader's competence.

Conversely, a failure to lead with wisdom can damage the work environment. Leaders who speak without consideration, disregard employee opinions, or excessively emphasize their status create distance and erode teamwork. The Malay proverb, 'Because of the coconut milk, the glutinous rice is ruined; because of the mouth, the body is ruined,' illustrates how imprudent communication can harm organizational relationships.

A leader must also adapt their style to the situation. Assertiveness is vital for discipline and achieving organizational goals, but empathy and care are equally important for harmonious relationships. This balance between assertiveness and humanity distinguishes a capable leader from one who relies solely on their position. Ultimately, a leader's true measure lies in the legacy they leave behind. Principled leaders are remembered and respected long after they leave office, while those who fail in their trust are easily forgotten. Therefore, leaders must use their mandate to cultivate a positive work culture, empower their staff, and leave a beneficial legacy for future generations.