Local councils in Selangor to hold off on summonses after cyberattack on parking app

Local councils across Selangor have been instructed to halt parking summonses as a cyberattack cripples Malaysia's Flexi Parking app. The attack, which occurred over the last 48 hours, has paralyzed parking payment platforms used by hundreds of thousands of motorists in Selangor and other states. The Selangor Intelligent Parking (SIP) system has been temporarily shut down to protect user data and allow for forensic recovery.

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We are working hard on repairs, but the public will face problems paying for parking over these few days.

State local government committee chairman Ng Suee Lim stated that the cyberattack targeted the centralized Flexi Parking platform, which recently took over the management of parking in major Selangor cities. He emphasized that the vulnerability did not originate from the state's private concessionaire, Rantaian Mesra Sdn Bhd (RMSB). The disruption highlights the risks associated with the transition to a nationwide digital parking system.

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Because of this, we have officially requested all affected local councils not to summon motorists during this downtime.

Ng assured the public that technical teams are working diligently to resolve the crisis and restore secure payment services. The suspension of summonses aims to mitigate inconvenience for motorists during this period. The incident underscores the ongoing challenges in securing digital payment infrastructure against sophisticated cyber threats.

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Instead, the breach targeted the centralised Flexi Parking platform which recently took over the network to manage parking, including in major Selangor cities and municipalities like Shah Alam, Subang Jaya and Selayang.