NCB to relocate Falmouth branch to Champion Plaza

National Commercial Bank Jamaica Limited (NCB) is set to move its Falmouth branch to Champion Plaza on July 6, a strategic relocation designed to better serve the growing Trelawny market. The new location at Shop B2, Champion Plaza, 63A Market Street, is approximately a 10-minute drive from the current site.

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As our customers’ needs continue to evolve, so too must the spaces in which we serve them.

NCB states that both Falmouth and its customer base have outgrown the existing facility, which has operated for many years. Andrew Walters, service quality manager at NCB’s Falmouth branch, explained that the move is essential as customer needs evolve. "The move to Champion Plaza allows us to provide a more accessible, comfortable and secure environment, with the amenities and layout needed to support faster, more efficient service," Walters said.

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The move to Champion Plaza allows us to provide a more accessible, comfortable and secure environment, with the amenities and layout needed to support faster, more efficient service.

The current branch is situated on a designated heritage site, which restricts necessary upgrades for modernization and improved customer flow. "While that is something we value, it limits the upgrades needed to modernise the space and improve customer flow, so relocating is the most practical way for us to deliver a better experience," Walters added.

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Our current branch sits on a designated heritage site, which speaks to Falmouth’s status as one of the best-preserved Georgian towns in the Western Hemisphere.

The new Champion Plaza location promises enhanced parking, upgraded infrastructure, and more accessible facilities. NCB views this investment as a reflection of its commitment to supporting Trelawny's growth as a hub for tourism, commerce, and investment. The bank operates 27 branches and over 300 ATMs across Jamaica, continually investing in both physical and digital infrastructure.

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While that is something we value, it limits the upgrades needed to modernise the space and improve customer flow, so relocating is the most practical way for us to deliver a better experience.