Paraguay's ANDE Relaunches Debt Relief Program with Extended Installment Options

Paraguay's National Electricity Administration (ANDE) has reintroduced its "Ñande Ahorro 2026" (Our Savings 2026) promotion, offering a lifeline to customers with overdue electricity bills. The campaign, running from June 10 to July 31, 2026, provides flexible payment options and waives late fees and interest charges for users with outstanding debts.

For low-voltage customers, the promotion allows debts to be settled in up to 60 interest-free installments. This significantly eases the burden for households struggling with accumulated arrears. A new feature this year allows the first installment to be deferred until the next billing cycle, offering additional breathing room.

Medium-voltage users also benefit from financing options. They can make a minimum down payment of 20% of the total debt, with the remaining balance payable in up to 10 consecutive, interest-free installments. However, this benefit does not apply to the Special Intensive Consumption Group, which comprises large energy consumers.

The "Ñande Ahorro 2026" initiative is designed to coincide with the "World Cup passion," aiming to provide concrete benefits to clients needing to regularize their accounts or formalize their connections. ANDE's commercial manager, Hugo Rolón, stated that the company aims to reduce overall delinquency from 19.6% to 16% by the end of 2026.

Customers who prefer to pay their outstanding bills in full can also do so under the promotion. This option grants them a waiver of late fees, similar to the installment plans, with the same exception for intensive consumers. ANDE is also exploring technological solutions and has deployed teams with body cameras to improve commercial management and reduce losses.

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Ñande Ahorro 2026 seeks to accompany 'the World Cup passion' with concrete benefits for customers who have overdue bills or need to formalize their service connection.