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🇮🇩 Indonesia /Economy & Trade

Pegadaian Honors Customers on National Customer Day

From Tempo · () Indonesian

Translated from Indonesian and summarized by DistantNews. Read the original for the full story.

At a glance

Press release Official statement Context piece
  • PT Pegadaian hosted an intimate dinner in Jakarta for selected and priority customers to mark National Customer Day.
  • The company used the event to promote Tring!, a digital platform for accessing Pegadaian’s gold and financial services.
  • Executives said customer trust remains central to the company and described Tring! as a simpler way to access its solutions.

PT Pegadaian used National Customer Day to put selected customers at the center of an evening of appreciation at Pegadaian Tower in Jakarta. The event, titled “An Evening with Pegadaian: Celebrating Our Valued Customer,” brought together loyal customers from different parts of Indonesia.

The gathering also introduced Pegadaian’s “Tenang Saja” message, delivered through Tring!, its digital platform. The company said the platform is designed to make it easier for customers to access services related to gold and other Pegadaian offerings within one digital ecosystem.

National Customer Day for us is not merely a celebration, but a moment to remember once again that behind every service and solution we provide is the trust of our customers. That trust is a mandate that we continue to safeguard.

· Budi Wahju SoesiloPegadaian’s deputy president director described customer trust as central to the company’s relationship with its customers.

Budi Wahju Soesilo, Pegadaian’s deputy president director, said the occasion represented more than a celebration. “National Customer Day for us is not merely a celebration, but a moment to remember once again that behind every service and solution we provide is the trust of our customers. That trust is a mandate that we continue to safeguard,” he said.

The event gave Pegadaian an opportunity to hear customers’ stories and experiences while presenting new ways to use its services through Tring!. Marketing, Sales and Product Development Director Selfie Dewiyanti said the platform aims to make financial planning, gold ownership and other needs more practical and comfortable. Selected customers also shared experiences involving financial needs, business development, gold ownership and investment, and preparation for the future.

Through Tring!, we want to provide customers with an easier experience in accessing various Pegadaian solutions.

· Selfie DewiyantiPegadaian’s marketing, sales and product development director explained the purpose of the digital platform.
About this summary

Originally published by Tempo in Indonesian. Translated, summarized, and contextualized automatically by DistantNews, with a note on how the source frames the story. Not individually reviewed before publishing. How this works.

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