Pertamina Denies Transporter Boycott, Affirms Continuous Fuel Distribution in North Sumatra

Pertamina Patra Niaga Regional Sumatra Bagian Utara (Sumbagut) has refuted claims circulating in the media that fuel transporters are refusing to deliver fuel to gas stations due to payment delays. The company asserts that fuel distribution in North Sumatra remains continuous and operational.

Fahrougi Andriani, Area Manager for Communication, Relations & CSR at Pertamina Patra Niaga Sumbagut, stated that all tanker trucks are actively operating to meet public demand for fuel. Both Fuel Terminals and gas stations are functioning 24 hours a day to support this continuous supply. Andriani also confirmed that the working relationship with all partner transporters is sound, with administrative and payment processes managed professionally and in accordance with regulations.

"Fuel distribution continues to run optimally. Tanker trucks are constantly moving, delivering to gas stations according to the established distribution scheme. We ensure there is no halt in distribution due to payment issues with transporters, as reported," Andriani said in a statement on Friday, July 17, 2026. Pertamina is also intensifying efforts to normalize distribution by operating Fuel Terminals and gas stations around the clock, increasing the number of tanker trucks, supporting drivers, and coordinating with stakeholders to ensure energy needs are met. The company urged the public to remain calm and not be influenced by unverified information, directing them to official Pertamina communication channels or the Pertamina Customer Solution at 135 for inquiries regarding fuel services and distribution.